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FAQ

Do you ship? Yes, we currently ship to all 48 states in the continental US. We do not ship internationally. Our preferred carriers are USPS and FedEx depending on the size of your order. 

How long does it take to receive my order? Because we make everything fresh and by hand, you can expect your order to be shipped within 7 business days. Once your order has left our kitchen you will receive shipping confirmation with tracking and carrier info. Please note that longer turn around times may apply during the holiday season.

Can I get my order faster?  Yes, we can arrange expedited delivery if you contact us prior to placing your order. Costs may vary depending on your location.

Do you offer flavor options for the decorated cookies? No, all of our decorated cookies are the same flavor: Traditional shortbread with Almond icing. They may look different but they all taste the same…and they’re delicious!

How long will my cookies last? By nature, shortbread cookies have a fairly long shelf life. Unopened cookies will remain fresh up to 5 months (probably longer). Once opened, store cookies in an airtight bag or container.

Are all of your ingredients natural? Yes, we only use the finest all natural ingredients in our shortbreads. All herbs and oils are organic and we use European butter, unbleached flour and hand harvested sea salt.

Do your cookies contain eggs? Yes and no. Our traditional packaged shortbreads do not contain eggs but our decorated cookies are made with royal icing which does contain dehydrated egg whites.

Do you sell wholesale? Yes, if you’re interested in carrying our line of shortbread simply fill out the wholesale application and we’ll be in touch with line sheets and ordering info.

Do your fill corporate orders? For information on corporate or large scale orders please send us an email at hello@theshortbreadshop.com.